Redefining the Flight Simulator Experience
L3Harris design and build flight simulators for the global aviation industry. Combining cutting-edge technology and modern design, they provide an invaluable training service for commercial airlines and flight training centers around the world.
But a clunky training interface in the simulators was getting in the way, causing flight instructors unnecessary frustration and time.
To understand the specialist subject matter, we immersed ourselves in the world of aviation, and spent two weeks on site conducting in-field research:
Observed 20+ hours of in-SIM flight training
Reviewed & evaluated the existing user interface
Identified key users, tasks and priorities
Conducted user interviews, workshops and ethnographic observation
Created personas and user stories
We began by defining the foundations of an intuitive new user flows and journeys, addressing the most important tasks as well as being emphatic to the physical challenges presented by the cabin environment.
We created a UI design layer that reflected L3Harris’s brand values and complemented our UX design recommendations
We implemented a flexible testing strategy – ensuring feedback from a variety of users in different locations was captured in a consistent format.
